Help centre
Short answers to the questions people ask most.
How do I get a quote?
Post a job describing what you need and where you are. Printers that do that kind of work send quotes; you compare them and choose. You can also browse printers and ask one directly.
Is the cheapest quote recommended?
No. The recommendation weighs price together with turnaround, reviews, experience and distance, and the reasons are shown next to each quote.
How do I pay?
In this release you pay the printer directly (for example by bank transfer) and mark the payment as sent; the printer confirms they received it. PRNT does not hold your money.
How do I track my order?
Open the job. Its timeline shows each stage, and you can message the printer from the same page. If delivery goes through a PRNT partner you also get a hand-over code that only you can see.
What does verifying an item tell me?
It tells you what the issuer registered for that PRNT ID — valid, paused, expired or revoked — and warns you if a code is being scanned in ways that look like copying. It never claims an item is guaranteed genuine.
I sell printed products. Can I open a store?
Yes. Create a store from your workspace, add products and take orders. Store availability and any commission depend on your plan.
I forgot my password.
Use “Forgot password” on the sign-in page. If email delivery is not available for your account yet, contact us and we will help you recover access.
Still stuck? Contact us.